Customer Reviews
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Jan 11, 2023
Trident Honda is a family business established in 1963. Our desire is to provide nothing less than outstanding customer service.
If we have failed to delight you, then please accept our sincerest apologies and we would love to have a chance to put that right. To that end please Contact Us, or call 01932 874411 and ask to speak to either our Customer Champion or myself.
If you would like to leave us a review, then please visit one of the following sites:
If you would prefer to add a review outside of Google and Facebook, then you can either wait until we send you a post-service survey, or simply Contact Us with your rating and any comments.
Thank you.
Richard Roberts
Managing Director
Workshop survey reviews
Oct 25, 2024
Please read below feedback provided by our customers in their workshop surveys. Please note that their names have been redacted to maintain their privacy.
Mr E------u 5
Oct 9, 2024
From the moment I phoned to book an appointment, the service from the staff was excellent. I normally have my car collected and Chris was brilliant. He phoned me when to expect him to collect it, and later when it had been serviced, he phoned again to let me know when I will get her back. In the meantime, during the course of the day, any problems that came up, I was kept informed and given choices of how to deal with them and if or how it would also affect the M.O.T. In short I could not think of any other company giving such standards.
Mrs A------s 5
Oct 8, 2024
I was very happy with the attention and care given to my car during its service on Monday 7th. It was returned to me in immaculate condition and full attention was given to the service and MOT. I look forward to continuing being a customer with Trident Honda.
Mrs S------e 5
Oct 7, 2024
Staff always so helpful. Courteous. A pleasure to take our car there knowing they give the best service.
Mr A------r 5
Oct 2, 2024
Everything from booking a service, right through to collection was excellent.
Mr B------r 5
Oct 1, 2024
Trident Honda always feels like a fine, efficient company to work with; both for Sales and Service. So keep up the excellent job, thanks...
Mr W------d 5
Oct 1, 2024
Excellent service, as I have come to expect from the Trident Honda team. Thank you very much
Mr D------a 5
Sep 30, 2024
You guys do a fabulous job every time so keep up the good work thank you
Mrs P------s 5
Sep 27, 2024
Trident Honda is an excellent and friendly garage. We would thoroughly recommend to others.
Mr M------d 5
Sep 25, 2024
The complete service package was handled very efficiently. Thank you.
Mr W------b 5
Sep 25, 2024
Darryl in Service Reception was, as ever, positive, polite and informative on check in and collection. Whole atmosphere and attention from all the staff makes visiting Trident a pleasure.
Mrs M------n 5
Sep 25, 2024
Staff always friendly and helpful. Have recommended to several of my friends.
Mrs P------s 5
Sep 25, 2024
Great garage. Very helpful staff who kept me fully informed. Nice comfy surroundings for anyone waiting.
Mr M------h 5
Sep 24, 2024
Very helpful reception and complete satisfaction with the service and work carried out
Mrs A------t 5
Sep 24, 2024
The whole process was very smooth and easy to follow. Very welcoming team
Mr E------t 5
Sep 20, 2024
Have been going to this service centre for many years and the quality has remained constantly good
Mr B------s 5
Sep 16, 2024
great to have car picked up & returned as Ottershaw is a bit difficult to access via public transport.
Mr S------r 5
Sep 16, 2024
I have had my Honda Jazz serviced regularly by Trident Honda, and I wouldn't go anywhere else. The service and courtesy are just first class.
Ms C------s 5
Sep 16, 2024
Excellent service and car beautifully cleaned. Thank you all so much.
Ms S------h 5
Sep 13, 2024
Staff are friendly, explained everything on the invoice and the work done.
Mr R------n 5
Sep 11, 2024
You are very good at how you look after your customers and their cars. Thank you
Mrs S------s 5
Sep 11, 2024
As usual I have no complaints and find everyone so pleasant and professional to deal with.
Mrs S------y 5
Sep 11, 2024
I have always received a warm welcome from staff and very good services over the years.
Mrs E------s 5
Sep 10, 2024
Just a big thank you for looking after me and my car so well over all my years as a customer, much appreciated!
Mrs T------s 5
Sep 5, 2024
As always I had excellent service and communication from Trident Honda.
Mr D------r 5
Aug 27, 2024
Once again we enjoyed a faultless and superb experience with the annual service of our Honda Jazz. A particular thankyou goes to Ian and Alex at the service reception desk for their friendly assistance and excellent service. Many thanks to your whole team.
Mrs O------e 5
Aug 12, 2024
I have always been extremely happy with the service I have received from Trident. The Reception, Sales and Service Teams are first class and its always a pleasure to visit.
Mr S------t 5
Aug 2, 2024
I was a happy customer of the garage over 20 years ago when it was a Rover garage and I was driving Rovers. More than happy to return when it is now a Honda garage and I drive Hondas.
Mrs P------r 5
Jul 23, 2024
The spare parts team were also very helpful and sorted out my questions.
Mr C------k 5
Jul 18, 2024
Excellent service which included collection and delivery. Brilliant
Mr D------s 5
Jul 18, 2024
Great service and plenty of free tea and coffee in the comfortable waiting area.
Mr P------s 5
Jul 16, 2024
Very pleased with Tridents excellent service, couldn't believe the cleanliness of toilets. well done.
Mrs S------s 5
Jul 16, 2024
A pleasure to deal with the team at Ottershaw - everyone is very helpful.
Mr B------n 5
Jul 12, 2024
Perfect service, very helpful in explaining the details relating to the CRV. Tridents standard of service sets the bar high.
Mr F------n 5
Jul 2, 2024
The work was done promptly and professionally, and I even had a quick reminder the day before that my car was booked in for a service.
Mr H------s 5
Jul 1, 2024
Superb staff and an excellent experience as always, I cannot thank the Trident Honda team enough for their consistently impeccable high level of service
Mr D------n 5
Jun 29, 2024
Thanks again for a great customer service experience. Much appreciated.
Miss S------g 5
Jun 27, 2024
Always greeted on arrival, with all information if what is needed for my car given at that time. Communication whilst job being done is good. Have used Trident since I got the car - 06 registration, and have not wanted any other garage to look after my car. Everyone is pleasant and helpful. Work done has always been good. Thank you all.
Mr W------b 5
Jun 27, 2024
Every time I use your company I have always been extremely impressed and happy with all of staff that I have spoken to and the work that they carried out in your workshop and I would not hesitate to recommend your company to any of my friends
Mr F------n 5
Jun 25, 2024
Again your standards of service were excellent and an example of what such good service means in reality. My thanks to all the Tident Honda staff concerned.
Mrs H------s 5
Jun 24, 2024
Great service. Car available for collection early, which made it far easier for me to get home without being caught in rush hour motorway traffic.
Miss W------r 5
Jun 21, 2024
most helpful and friendly staff, explaining procedure most clearly.
Mrs M------y 5
Jun 21, 2024
Great service, friendly helpful staff, car collected and returned very promptly. Kept informed throughout process. Thank you
Mr F------r 5
Jun 19, 2024
As usual, a really careful level of work, including collection and delivery of my car.
Mr S------s 5
Jun 18, 2024
The car feels good and I must mention the presentation afterwards. The colleagues did a great job cleaning a dirty car. All the admin side was perfect.
Mrs C------e 5
Jun 17, 2024
Always a pleasure to bring my car for service at Honda Ottershaw, thank you
Mr A------t 5
Jun 6, 2024
First rate service, I doubt there is anything you can do to improve it
Mr S------s 5
May 24, 2024
I've been coming to Trident in Ottershaw over many years and its always been a good experience.
Mr M------s 5
May 20, 2024
Fantastic first experience of using Trident Honda for my car service and MOT. The service team were friendly and knowledgeable and all work was done to a high standard. Thank you!
Mr K------h 5
May 17, 2024
Please keep it up and maintain the quality service with honesty & transparency!!!!!!
Mr P------e 5
May 10, 2024
Chris and his Team are really really Supportive , Friendly , Nothing is too much Trouble. Thanks Again. I Will be Back
Mr E------s 5
May 9, 2024
Always very welcoming and friendly - quality of service is always good and the stall are very knowledgeable.
Mrs S------s 5
May 8, 2024
Great service. Friendly welcome. Clean facilities and a welcome cup of coffee in comfy waiting area. Thank you all. Well done!!
Mrs N------g 5
May 7, 2024
Trident Honda always very professional with polite and welcoming Staff
Mrs C------n 5
May 2, 2024
I have been using Trident at Ottershaw for many years and always found everyone helpful and pleasant
Mr B------t 5
Apr 27, 2024
Really very good service from start to finish, very nice people to do business with, thank you everyone
Mrs B------s 5
Apr 25, 2024
A reliable service, as always. (My car was collected and delivered back to me, beautifully clean and the driver was very courteous and pleasant.). Thank you.
Mr S------k 5
Apr 16, 2024
Trident Honda offer a superb service and I am happy to recommend them.
Mrs S------s 5
Apr 16, 2024
Great garage, still get very professional service from all concerned
Mr C------k 5
Apr 11, 2024
The usual painless experience when visiting Trident Honda and the professional treatment and work that you expect.
Mrs M------s 5
Apr 10, 2024
As usual the experience of having my car MOT and serviced is always good. If anything is required to be done I am called and confirm it is OK to do so. Pleasant people working for the company
Mrs O------d 5
Apr 9, 2024
Fantastic customer service from start to finish. I wouldn't go anywhere else.
Mr C------e 5
Apr 4, 2024
Just to say a big thank you to all the staff once again for a excellent service 10 out of 10 .
Mr W------r 5
Apr 3, 2024
Have used Trident for many years and always found them very professional, very friendly, hope to carry on using for many more years.
Mrs F------e 5
Mar 22, 2024
I have been coming to Trident for around 16 years and am very happy to continue to do so.
Mr W------s 5
Mar 20, 2024
Great service. Knowledgeable and friendly staff. Car is old but looked after and now driving perfectly
Mrs B------n 5
Mar 18, 2024
As usual, excellent service in all ways. Staff very helpful. Car collected and returned exactly as planned.Thank you.
Mrs F------k 5
Mar 18, 2024
Thank you Trident Honda in Ottershaw. I am very pleased with the work recently carried out to my Jazz. All the staff are very knowledgeable and friendly and I certainly would recommend to anyone looking for a reliable garage.
Miss D------y 5
Mar 13, 2024
Just overall amazing service. Every time I have been in it has been the same if not better! Thank you honda!
Mrs T------n 5
Mar 13, 2024
We have been coming to Trident for well over 20 years and have always been very satisfied with the service provided. thank you to all your staff.
Sir F------n 5
Mar 12, 2024
All good. Courteous, timely, and I appreciated the supply of coffee and biscuits.
Mrs E------r 5
Mar 11, 2024
I am more than pleased with the service I get from my Honda garage. Geoff who collected and returned my car was not just a robot but I felt treated in a personal and very friendly way. Please give him my thanks. I appreciate the remarkable difference in my driving experience after the service and that the car was returned washed.
Mr E------y 5
Mar 7, 2024
A Pleasant experience, it is what I expected and wasn't disappointed.
Mr G------r 5
Mar 4, 2024
Once again everything completed to my entire satisfaction. Fact I've been a customer for over 30 years speaks for itself
Mr T------r 5
Feb 28, 2024
I had my car picked up and returned, no problems at all, I also have a two year service plan which i find excellent value. any small problems you do not understand about the car the staff are very helpful over the phone, and the offer is always there to bring in the car and have a chat about any thing you don't understand. Honda staff are very professional.
Miss M------h 5
Feb 27, 2024
Your customer waiting area is comfortable and the coffee is lovely!
Mrs D------y 5
Feb 27, 2024
Always great customer service and happy with their work on my car.
Mr M------l 5
Feb 26, 2024
liked the fact that I could book my car for service and was able to sit in comfort and wait for it to bed done great sevice thank you.
Mrs D------n 5
Feb 22, 2024
Marl Holman was very helpful thought out the whole process of having my repair assessed and then organising the repair. He also arranged for it to be picked up and returned, making my life less stressful. A very big thank you!
Miss T------t 5
Feb 19, 2024
I am always delighted with the efficiency of the whole team. Thankyou
Mr T------n 5
Feb 13, 2024
Many thanks for another pleasurable visit for the annual service of my Jazz. See you in 12 months.
Mr K------g 5
Jan 31, 2024
An excellent service from start to finish, including a welcome lift to and from home. I was also delighted to find my car so clean,both inside and out.
Mr N------l 5
Jan 23, 2024
It was only for MOT, but I have been coming to Trident for years, and always been well looked after. The waiting area is very relaxing, and Alex always very helpful. Nice to see so many faces there for so long as well. Many thanks.
Mrs S------s 5
Jan 22, 2024
Thank you Mark! A fabulous customer service experience as always from the Ottershaw team.
Mrs W------e 5
Jan 13, 2024
The whole process of arranging /dropping off the car/ notification that the car was ready/ collecting the car is dealt with professional care, a big thank you to all of the team
Miss P------d 5
Jan 11, 2024
The team at Trident Honda Ottershaw never fail to impress me and always have given me premium service each and every year that I've been with them. This is why I continue to return to them year after year. I would strongly recommend them to anyone in a heartbeat.
Miss M------h 5
Jan 10, 2024
Thank you, as always! Aside of the excellent service and work, there's always a friendly atmosphere.
Mr B------n 5
Jan 10, 2024
The whole process from booking in for the service through to keys being handed back was flawless. Liked the e-mail just before the service confirming time and how long it would take. I opted for waiting in the showroom which gave me the opportunity to look at the latest vehicles and enjoy a cup of chocolate. This is in stark contrast to my previous vehicle (another brand) where the service experience was indifferent at best. Pleased to be owning and driving a Honda again knowing that the dealership provides excellent service. Many thanks
Mr W------y 5
Jan 9, 2024
Always a good welcome, comfortable waiting area and the coffee machine makes excellent hot chocolate - whats not to like!?
Mrs H------e 5
Jan 9, 2024
I have been using Trident for many years and have always been very happy with the service given.
Mrs C------n 5
Jan 8, 2024
As usual the service and MOT went smoothly. Love the pick up and drop off. That is what sets you apart from other garages. All very easy.
Mr M------s 5
Jan 3, 2024
It was very much appreciated that your service team took the time to diagnose the noise problem with my car and order the part in prior to any appointment being made. My experience from other manufacture dealerships have not been so proactive in the past so a very big thank you for your efforts and professionalism
Mr H------y 5
Dec 21, 2023
Your standards of service, communication and workmanship are absolutely first class. Congratulations to you all, you are right to be proud of your Company
Mrs A------n 5
Dec 5, 2023
As always, good and friendly service. I do appreciate the detailed explanations.
Mrs W------y 5
Dec 1, 2023
The staff are very helpful and friendly in their approach to my request
Mrs N------g 5
Nov 30, 2023
Everything was perfect. Communication throughout. Mark was very helpful.
Mrs S------y 5
Nov 28, 2023
As always I was delighted with my car and the service I received. Well done. Thank you.
Mr T------s 5
Nov 24, 2023
We have been using Trident since 2014, the service in this time has always been excellent.
Mr G------h 5
Nov 17, 2023
Courteous, friendly and professional staff. Special thanks to Mr Monk for his help and advice.
Mrs L------e 5
Nov 13, 2023
As always, excellent service, from pick up to return of vehicle. Peter, driver, charming and helpful, parking car in underground car park, good communications prior to both arrivals. Alex, her usual, friendly helpful self, with articulate report on work done. Thank you Trident!
Mr E------n 5
Nov 9, 2023
Trident Honda is a rare find. It provides a far better service than many other garages.
Mrs L------y 5
Nov 9, 2023
As always courteous,friendly extremely helpful and always going the extra mile
Mrs E------l 5
Nov 8, 2023
We have always been very pleased with the standard and efficiency of service Ottershaw Trident Honda, and long may this continue.
Mr B------y 5
Nov 7, 2023
Great service as usual. Alex was really helpful from booking in, to sorting out my courtesy car, to handing my car back to me. Workshop guys were great, giving me a call call to advise of minor extra work before carrying it out and making sure my car was fit to pass it's MOT first time. Had a test drive with Tim after I dropped my car off. He was very personable and knowledgeable too.
Mr W------d 5
Nov 2, 2023
I have always been very satisfied with the professionalism of Trident staff in the 10 years that I have been using their services.Out of all the companies that I use Trident are easily number one and I just wish that some of the other companies that I have to use could strive to achieve somewhere near the same level. I actually look forward to using Trident as they make me feel so welcome.
Mrs D------n 5
Nov 2, 2023
I could not have asked for a better result any where else . Thank you
Mrs S------s 5
Oct 31, 2023
As usual faultless. The work was carried out in the booked time and as usual everyone is always so pleasant, friendly and professional.
Mr T------l 5
Oct 20, 2023
Thank you. I really appreciate the polite, respectful and attentive service. That is why I come back.
Mr L------y 5
Oct 11, 2023
Everything was dealt with efficiently, and with a friendly approach. I was very happy, as usual.
Mr A------n 5
Oct 4, 2023
Efficient and courteous service that one would expect from such a slick operation.
Mrs S------s 5
Oct 3, 2023
All excellent as usual - very well looked after whilst waiting for car to have its' annual mot and service
Mr F------s 5
Sep 26, 2023
The staff at Trident in Ottershaw are always very polite, professional, and cordial. They are always very happy to help with queries. They do really go out of their way to be helpful. The lady at the service counter is exceptional with her communication and technical skills. Thank you to the Service team for making my time there enjoyable
Mrs A------t 5
Sep 26, 2023
Very pleased and glad to be able to sit and wait while the work was done
Mrs M------n 5
Sep 19, 2023
Car in for MOT. Excellent service, friendly courteous staff. Always welcoming.
Mrs S------t 5
Sep 19, 2023
Always a pleasure coming into the garage. Everything always efficient with a warm welcome.
Mrs B------k 5
Sep 14, 2023
Excellent service. Friendly, professional and helpful, as always. Thank you
Mrs L------n 5
Sep 12, 2023
As always Trident provided an excellent professional service. The showroom environment is pleasant and the staff are helpful, friendly and knowledgeable. Thank you.
Ms S------h 5
Sep 12, 2023
Staff friendly and welcoming, was spoken to about my concerns regarding my brakes. No work was carried out without me saying yes first. Will definitely book in my car here again
Mrs S------y 5
Sep 11, 2023
The staff are friendly and very helpful, and the service provided is excellent.
Mr G------r 5
Sep 5, 2023
1st class service as usual faultless from start to finish. Thank you
Mrs B------k 5
Sep 5, 2023
An excellent service as usual. Polite, helpful and friendly. Thank you
Mr W------s 5
Sep 4, 2023
Brilliant service from pick up from my home to the retuning of my car by your driver
Mrs L------s 5
Aug 31, 2023
Always great service which is why I dont go anywhere else to buy my car
Dr T------i 5
Aug 18, 2023
Prompt efficient service. Booking was smooth and team updated me on any work needed appropriately.
Mr D------r 5
Aug 14, 2023
Great workshop service again and a special thanks to the very helpful Ian at service reception.
Mr P------r 5
Aug 9, 2023
The whole episode was very good. I was particularly pleased with the cleanliness of the car when returned to me.
Mr K------d 5
Aug 3, 2023
Very pleased with the service I received at Trident Ottershaw. Very friendly staff and I would highly recommend the garage.
Mr D------s 5
Jul 31, 2023
I wouldn't take my car anywhere else because I completely trust that they want to do the best for me as a customer and for my car. Always appreciate how caring and helpful they have been to me.
Mr G------n 5
Jul 28, 2023
As in the past five years of Service with HONDA I have been extremely satisfied with the quality. I consider it to be first rate. Trident and the staff looked after me at the reception until my car was ready. Delighted and thank you TRIDENT
Mrs W------s 5
Jul 24, 2023
Very pleased that the car was picked up from my house and brought back after the service and M.O.T. This was a big help to me.
Mrs H------y 5
Jul 20, 2023
Prompt and efficient service with a very quick turnaround. Able to collect by lunchtime.
Mrs B------y 5
Jul 13, 2023
Always been very friendly and helpful. Even for a quick visit for help
Mr C------e 5
Jul 10, 2023
Very happy with everything . Car picked up on time and returned in good condition beautifully clean.
Mrs S------s 5
Jul 4, 2023
Very friendly and helpful team - always a pleasure to do business with you
Mrs G------y 5
Jun 28, 2023
Excellent service as usual from Trident Honda Ottershaw.. Great team very helpful and friendly, have been going there for many years now. Well Done Team
Mr K------a 5
Jun 24, 2023
Excellent service from the time we got the car throught to servicing. Mike was exceptional so was Daryl. Highly recommend Trident!
Mrs A------s 5
Jun 20, 2023
Great customer service as usual. I like the fact that the staff have worked at Trident Ottershaw for as long as I have going there.
Mr F------d 5
Jun 19, 2023
Always very efficient and friendly people at Trident Honda. Highly recommend them
Mr P------r 5
Jun 19, 2023
As always we have been extremely pleased with the overall service provided. We always recommend Trident.
Mrs D------t 5
Jun 19, 2023
Very pleased with the annual service & MOT, excellent service all round.
Mrs D------a 5
Jun 12, 2023
As usual a very professional efficient service offered by your team which had been consistent for more than 20 years...: thank you
Mrs T------n 5
Jun 12, 2023
From the quick call back after requesting a booking online, to the friendly helpful service throughout, I would definitely recommend Trident Honda.
Mr S------h 5
Jun 9, 2023
Excellent facilities while waiting and the staff, as always, go the extra mile !
Mr D------s 5
May 31, 2023
The service took less time than I had anticipated, and the waiting area was well stocked with coffee and snacks.
Mr C------s 5
May 23, 2023
The atmosphere is good and it seems like a good place to get your car serviced and MOTd. Excellent place and people.
Mr H------r 5
May 20, 2023
Reception were very knowledgeable and friendly welcoming and engaging a very pleasant experience
Mrs L------e 5
May 19, 2023
Always a pleasure to use Trident Honda. A reliable service, friendly staff and good quality mechanics.
Mrs H------n 5
May 6, 2023
Very happy with the service & MOT , everyone was friendly & helpful, thank you.
Ms B------s 5
Apr 28, 2023
Staff are very friendly and helpful, would recommend them to friends and would keep using them in the future for my own car.
Mrs L------r 5
Apr 21, 2023
I have always found Trident Honda to be very professional and they make arranging appointments very easy.
Mr H------s 5
Apr 19, 2023
I am grateful for the professionalism and courtesy of the reception staff and for the thorough work of the mechanic who serviced my car.
Mr W------r 5
Mar 28, 2023
The usual very high standard of service from the collection and return of my car to the superb cleaning of my vehicle.
Mrs P------h 5
Mar 20, 2023
Very efficient fault diagnosis and super helpful and friendly team as always
Mr W------s 5
Mar 16, 2023
Easy to book. Helpful staff. Car picked up and returned professionally and clean. Good service.
Mr M------n 5
Mar 10, 2023
As usual, the service we received was excellent. We think the best thing to say would be that we would never use anyone else to carry out work on our cars.
Miss B------t 5
Mar 9, 2023
All the staff are very friendly, even after a year the sale person, remember you and says hello, now that's what I call service
Mrs L------y 5
Mar 9, 2023
Exceptionally professional service makes me feel valued and reassured that the car will be looked after. Very kind and friendly and everything is smoothly run. Very impressed with the service!
Mrs C------n 5
Feb 27, 2023
Keep up good work and thank for very efficient service and always pleased when collecting car.
Mr C------l 5
Feb 2, 2023
It's always a pleasure to get repairs or servicing done at trident they are highly professional always keep you informed & the coffee & biscuits are lovely thanks trident see you soon for my mot & service
Mrs B------n 5
Jan 20, 2023
I have always been very satisfied with the service and the staff are always very helpful and courteous.I would recommend anyone to use the Ottershaw team.
Miss S------w 5
Jan 17, 2023
Having used your garage for many years it is nice to find that the standard of service provided is as high now as it was when I first used you. Thank you
Mrs M------s 5
Jan 11, 2023
Trident are a wonderful company. Everyone is very friendly and helpful. I have recommended them to all my friends and family
Miss P------y 5
Dec 12, 2022
I have traded with Trident for several of my cars and always found everyone most helpful.
Dr P------e 5
Dec 6, 2022
I am very happy with everything that has been done by Trident on my car.
Mrs F------d 5
Nov 30, 2022
I have been with this garage ever since I bought my first Honda Jazz in 2004 and have always received excellent service and support from them. I can high,y recommend them!
Mr P------e 5
Nov 29, 2022
I have used Trident Honda for many years now and the service is always 5 star, well done so many companies have lowered their standards of service, yours is excellent
Miss W------t 5
Nov 28, 2022
As always staff polite and professional. Showroom and waiting area immaculately clean.
Mr T------s 5
Nov 24, 2022
The whole experience of having my car serviced, and the MOT renewed was very easy indeed. The two staff members I spoke to were very friendly, professional, and clear in all communications. Thank you.
Mr B------n 5
Nov 21, 2022
As always a pleasure to talk with all the staff and ease of booking etc can't be faulted. Thanks again
Mr K------n 5
Nov 15, 2022
Excellent service and professionalism, which I have enjoyed since 2002
Mr O------l 5
Nov 8, 2022
The staff at Trident are amazing. The reception staff are welcoming, friendly, professional and efficient, and coupled with the Technical staff make an amazing team. I would recommend this garage to family and friends. Thanks again for looking after my Honda!
Mrs M------y 5
Nov 8, 2022
Always a warm welcome from Daryl who answers any questions and is very friendly and professional
Mr W------e 5
Nov 7, 2022
As always, excellent service from all involved. Especially appreciate collect and delivery option. Well done Trident Honda!
Mrs W------d 5
Nov 7, 2022
It was a good experience and my car is running beautifully after its service. Thank you to all who were so helpful.
Mr G------h 5
Oct 27, 2022
Very courteous and professional staff. My special thanks to Mr Monk for his help and advice.
Ms H------n 5
Oct 12, 2022
Consistent high level of service and friendliness over many years. Thank you
Miss M------e 5
Sep 30, 2022
I have found all the Staff with whom I have come into contact with polite, friendly and helpful.
Mrs B------k 5
Sep 29, 2022
Excellent, friendly and professional service, as always. Thank you
Mrs A------t 5
Sep 27, 2022
smooth process from booking, reminder of appointment and the actual service
Mrs R------n 5
Sep 27, 2022
Always satisfied with Honda services which is why I always return.
Mrs H------n 5
Sep 26, 2022
Friendly efficient staff, would definitely recommend Trident Honda to people
Mr S------i 5
Sep 22, 2022
Mr Christopher Monk and Ian were really helpful and friendly. Thank you
Mr B------r 5
Sep 21, 2022
Service done while I waited. Comfortable waiting area,pleasant atmosphere.
Mrs B------k 5
Sep 14, 2022
Excellent service as usual. Polite helpful and friendly staff. Thank you Trident
Mr R------d 5
Sep 12, 2022
Trident Honda Ottershaw was exceptional !!! Ticks all the boxes. Great service in every way.
Ms M------n 5
Sep 2, 2022
I've used Trident Honda for a number of years and have always been pleased with the professional service l have received both for service and sales Thats why l keep returning.
Mr M------d 5
Aug 30, 2022
Trident as always provided first class service , due to their servicing the vehicle feels like brand new when I drive it away . Very satisfactory .
Mrs M------n 5
Aug 24, 2022
As always, I'm more than satisfied with my experience of Trident's excellent service. I can't rate them highly enough. So, a big thank you !
Mr G------n 5
Aug 5, 2022
Very well managed throughout, courteous and professional, clear and patient explanations, thank you all very much.
Mr S------l 5
Jul 26, 2022
As usual the Service Reception Team were very friendly and welcoming. Alex Cruickshank dealt with booking in my car for it's MOT, and contacted me as soon as the work was finished. Would thoroughly recommend Trident Honda to anyone.
Mr B------p 5
Jul 15, 2022
Collected at time agreed and returned in emmaculate condition. Paperwork clearly showed work carried and mot result. Thank you
Mrs H------y 5
Jul 15, 2022
Were very pleased with the service we received yesterday from collecting the car the work done and returning the car.
Mrs W------s 5
Jul 14, 2022
Fantastic service. Kept informed throughout of what was happening and when.
Mr P------d 5
Jul 13, 2022
It is a pleasure to deal with exceptional charming competent individuals. The main reason why I did my recent purchase at Trident.
Mrs H------e 5
Jun 29, 2022
Everything was very easy and without fuss all staff concerned were very helpful and friendly.car was picked up and returned by very friendly driver. Thank you
Mrs A------s 5
Jun 24, 2022
Always a pleasure to come in to Trident. I have been using the garage for many years and the fact that many of the staff are still the same says a lot.
Mrs L------e 5
Jun 20, 2022
As always, Trident continually offers and delivers a first class service. The staff are friendly and always courteous which make Trident easy to do business with. Many thanks for all your support.
Mrs K------r 5
Jun 17, 2022
I cannot fault this service given by Trident. Excellent customer service, nothing is too much. Thank you
Mr G------d 5
Jun 15, 2022
Impressed as usual with courtesy, knowledge and friendliness. Thank you.
Ms H------y 5
Jun 9, 2022
The whole Team at Honda are very welcoming and friendly. I would highly recommend your commitment to providing an excellent quality service in all areas of your business.
Mr B------r 5
May 27, 2022
Lovely friendly staff and great area to air and relax while waiting
Mrs P------h 5
May 12, 2022
As always an efficient turnaround, met with great customer service and only charged for what needed doing.
Miss K------n 5
May 3, 2022
I can never fault them, they are always so helpful. I really do appreciate their honesty.
Mr M------l 5
Apr 28, 2022
easy and quick to book service was able to wait for it to be done, staff friendly, polite and helpful.
Mrs J------s 5
Apr 27, 2022
As usual I was happy with the process of my yearly service and the picking up of and returning of my car . No problems from a happy. customer . Thank you.
Dr T------i 5
Apr 11, 2022
Very easy booking. Professional staff . Mark was super helpful , professional and polite while explaining the work being done on the car.
Mr M------y 5
Mar 23, 2022
Staff very polite and helpful. A good service, car felt significantly improved. Car cleaning very good. Very very pleased overall.
Mrs E------r 5
Mar 14, 2022
I am totally satisfied with the Service Trident has offered me and grateful that my car was collected and returned. 5star also to the gentleman who collected and returned the car. Very courteous and punctual.
Mr P------e 5
Mar 10, 2022
Chris and Team make the whole Service experience a relaxed and professional visit to Ottershaw. Thank you Trident for looking after me and the Car
Mrs N------l 5
Mar 7, 2022
Excellent service as always. All the staff are very helpful and friendly. The waiting area is pleasant too
Ms C------m 5
Mar 7, 2022
I have been using Honda Ottershaw and previously Weybridge for many years and have always been very pleased with the service provided and the friendly, helpful staff I have dealt with.
Mr B------r 5
Feb 28, 2022
The whole process was very good from reception through to completion of the service and MOT
Miss B------n 5
Feb 22, 2022
Always good service at trident otteshaw. Very friendly staff and comfortable to wait.
Mrs B------y 5
Feb 22, 2022
Staff always friendly and helpful, I have been using this garage for many years and not had a problem.
Mrs M------n 5
Feb 22, 2022
Reception, Darrell and Ian very friendly and talked through everything. As always, Alex very welcoming
Ms L------n 5
Feb 18, 2022
Always a pleasure dealing with the staff, especially Alex who is warm friendly and very helpful and explains things very well. Thank you once again for another excellent service and MOT
Mrs C------n 5
Feb 17, 2022
Thank you as always for very efficient service. Was contacted and collected car and was informed of details and service. I was asked if any other queries and Happy with it all. Thanks again!
Mrs W------t 5
Feb 7, 2022
Excellent service, as ever. Totally reliable, efficient, courteous and helpful. Brilliant!
Mrs H------s 5
Feb 3, 2022
Chris, who did not know me was more than helpful in fitting in my car repair and service around my very limited time available. Everyone I met from my initial visit was courteous.
Mrs B------n 5
Jan 24, 2022
It is always a pleasure to bring the car to Trident as the staff are friendly and helpful.
Mrs C------n 5
Jan 19, 2022
I would certainly recommend Trident to anyone looking to service their car.
Miss M------h 5
Jan 11, 2022
Many thanks as always to Alex and Mick for their friendliness and professionalism
Mrs C------n 5
Jan 10, 2022
The whole process was smooth and efficient. Driver picking up and delivering back my car was very professional.
Mr M------y 5
Jan 6, 2022
Very efficient and friendly service, and whole process simple and straightforward. Very good experience again of using Trident Ottershaw for service and MOT, and why recommending to family and friends to use where convenient.
Miss W------t 5
Nov 29, 2021
As always an impeccable experience at Trident, everyone friendly and professional
Mr G------n 5
Nov 25, 2021
Compliments particularly to Mark Holman for his professionalism throughout
Mrs S------d 5
Nov 24, 2021
The Service was completed on time-I was told the length of time it would take when I booked. Coffee was great whilst waiting. Alex explained my queries and invoice of work completed in a professional manner. Very pleased with my service. Thank you very much.
Mrs O------d 5
Nov 23, 2021
As always fantastic service from start to finish. Whole team at Honda Trident are awesome. It gives such peace of mind knowing I have somewhere trustworthy and efficient to take the car.
Miss B------t 5
Nov 11, 2021
Great service as always and the front of office staff fantastic as always
Mr J------s 5
Nov 2, 2021
Car was cleaned very well and available for collection at the estimated time. Overall excellent customer service.
Mrs A------h 5
Nov 2, 2021
Pick up service is much appreciated. Alex is always very helpful and efficient.
Mrs L------e 5
Nov 1, 2021
Always a pleasure to deal with Trident Honda. Polite professional staff and comfortable waiting area. They couldn't be more helpful.
Mr H------n 5
Oct 28, 2021
I was very satisfied with all the work requested, in particular Mr Daryl Watson
. Also, the loan car (Jazz), was a delight to drive. Many thanks
Mr R------o 5
Oct 27, 2021
Mr. Mark Holman and the guys at the reception have been really helpful!
Miss W------r 5
Oct 25, 2021
easy to book in, nice courtesy car and the service was completed more quickly than I anticipated. Excellent
Mrs L------e 5
Oct 18, 2021
Superb service car collected and returned on time Charming driver thank you Honda Ottershaw!
Mr A------n 5
Oct 14, 2021
First class service. Comfortable waiting area with refreshments. Courteous reception and handover resulting in the delivery of an immaculate car. What more could one ask?
Mr C------r 5
Oct 13, 2021
I was very pleased indeed that Trident Honda helped me with this problem which was dealt with speedily and efficiently. My grateful thanks to those involved who made the arrangements and got this done.
Mr M------d 5
Oct 12, 2021
Very impressed with your Service. Mick your Sevice Manager could not be more helpful. Thanks for your professionalism
Mr G------r 5
Sep 21, 2021
The overall experience is excellent and the team are very friendly and helpful.
Mrs P------e 5
Sep 21, 2021
The welcome, support and subsequent service and consideration were excellent in what was a very distressing time.
Mr S------i 5
Sep 17, 2021
I would like to say Thank you for Alex as well Mr. Christopher Monk for being very attentive, friendly and professional.
Mrs B------t 5
Sep 16, 2021
As always excellent service and friendliness from Trident Honda Ottershaw. Thank you.
Mr P------r 5
Aug 28, 2021
As always I am delighted with the customer support and works undertaken by Trident Honda, Ottershaw
Mrs U------e 5
Aug 25, 2021
Very impressed with the cleanliness of the car on return and the service of the door to door collection.
Mr D------r 5
Aug 24, 2021
Many thanks again for the excellent service at reception and from the workshop. A special thankyou to Alex who greeted us and was very helpful with her advice and conversation.
Mr D------r 5
Aug 23, 2021
Excellent service from the car service team as always. Very satisfied with the whole experience. Thankyou.
Mrs F------y 5
Aug 20, 2021
Perfect service as always lovely friendly staff helpful and kind ver accommodating
Mr N------e 5
Aug 10, 2021
The technician found and fixed a tyre puncture. After the service it is very smooth and feels/sounds/handles like a new car. Very happy with the quality of the service done.
Mr P------d 5
Aug 6, 2021
Superb attitude with great attention to detail from a charming efficient team
Miss C------k 5
Aug 4, 2021
The young lady on the service desk is one of the nicest people I've ever dealt with. She's an absolute asset to Trident!
Mr B------r 5
Aug 3, 2021
Very happy with all the attention I recieved thank to yourselves including Chris Monk for all his help and consideration.
Mr O------n 5
Jul 23, 2021
A very professional service and very focused in keeping the customer informed, opened on time, nice refreshments, wafting for customers was clean, and fully briefed on the service completed before leaving the facility.
Mr C------s 5
Jul 20, 2021
Super efficient service. A speedy repair and under warranty. A great experience from Trident and Honda.
Mrs W------s 5
Jul 19, 2021
Very pleased with the service .My car was picked up from my house as requested and also returned .This was very helpful.
Mr E------u 5
Jul 12, 2021
From the moment of the phone call to remind me that my M.O.T & service was due, booking the car, pick up & dropping back, makes the whole experience worry free and a joy to know that everything is taken care for you.
Mrs S------s 5
Jul 8, 2021
Helpful and professional team - special thanks to Mick (as always) and Alex on service reception
Mrs L------e 5
Jun 23, 2021
The whole experience was good from start to finish cant fault them. Well done.
Mr K------e 5
Jun 18, 2021
Thank you for your friendly and helpful service. See you again soon!
Mr H------l 5
Jun 9, 2021
Appreciated being promptly informed of faults found and request for permission to carry out rectification..
Mr W------r 5
Jun 8, 2021
have never been anywhere else since buying my car from trident, and would never go anywhere else. Very nice knowledgeable people keep you informed every step of the way. superb courtesy cleaning.
Mr L------n 5
Jun 7, 2021
Again can't fault the service received from reception to finish. Thanks to Alex who received the work on the from desk and Mick who explain in detailed work to be carried out.
Mrs O------d 5
May 21, 2021
Awesome service as always. Fast, friendly and efficient. Thank you
Mr T------e 5
May 14, 2021
Even with the current lockdown, from being notified that a service & mot was due and the booking for both confirmed, Arrangements to collect (and return on completion) was effected by Email. All work being effected and my car returned . The full report together with the MOT certificate provided a complete update which ensured that the service was totally effected. The presentation of the car was clean and polished and the interior ditto. Extremely pleased.
Mrs C------a 5
May 12, 2021
Very efficient and good experience polite and helpful staff. Thank you
Ms N------y 5
May 12, 2021
The same usual friendly professional manner by the staff made the experience very stress-free. Thank you!
Mrs S------r 5
May 5, 2021
I have every confidence in the Trident team and am always totally satisfied with everything they do for me.
Miss A------s 5
Apr 30, 2021
As usual an excellent service. So great to find a dealership garage with a family style approach to its clients with the advantage of having the equipment and parts to facilitate any service/repair.
Mrs C------k 5
Mar 25, 2021
Efficient, considerate staff. Clear communication on work progress etc.
Mrs G------s 5
Mar 17, 2021
Thank you for the excellent service, I was very impressed how clean the car was inside and out perfect.
Mrs W------y 5
Mar 12, 2021
I have always fund trident to be very professional and efficient in my dealings with them and have been with them for nearly 10 years
Mr T------n 5
Mar 10, 2021
Excellent service from Trident. I have been with Trident for many years and have always found their service first class.
Mr D------s 5
Mar 9, 2021
Staff were very helpful and friendly, i was very pleased with the service and cleanliness of my car, thankyou
Mr F------i 5
Mar 8, 2021
As usual a very high standard from Trident Ottershaw. Always good to see same staff. Means a happy ship very important.
Mr H------g 5
Mar 8, 2021
Usual efficient, friendly service. Received phone calls saying when car would be collected, when service completed.
Ms C------m 5
Mar 8, 2021
Very friendly and helpful staff at Trident Ottershaw as always. Good service, that's why I have been using Trident for many years.
Mr F------r 5
Mar 6, 2021
comprehensive service carried out by the staff who kept me informed of the progress.
Mr B------e 5
Mar 4, 2021
Every member of staff that I spoke to,either on the phone or in person,was friendly and informative.Thank you!Keep up the good work!
Mr T------n 5
Mar 4, 2021
great service as usual,useful collect and return service. car serviced by trident from new. thank you.
Mr B------f 5
Feb 25, 2021
Very good efficient service Alex on service reception always does a good job
Mr W------s 5
Feb 22, 2021
As usual, Trident Honda have done a good and professional job servicing my car. Thank you
Mrs B------d 5
Feb 22, 2021
Thank you Trident for an excellent service. Keep up the good work.
Mrs M------n 5
Feb 18, 2021
Always excellent service. Staff very friendly and helpful, wouldnt go anywhere else.
Mr D------n 5
Feb 12, 2021
Abseloutley excellent first class service, I really cant fault it in any way Just fantastic
Mr & Mrs Catt 5
Feb 9, 2021
Service advisor Mark was extremely helpful and managed to book me a loan car which made life a lot easier. Communication was great too.
Mr & Mrs Vale 5
Feb 9, 2021
This is the 3rd car we have bought from this dealership and each time the Honda team have been incredible. Which is why they keep beating other dealerships and brands; this time Volvo, VW and Nissan. Wojciech Kacala was the sales executive and for a young man had excellent sales skills and was very mature in his non-pushy attitude. Nothing was too much trouble to to explain. Howard Joffe was the business/finance manager and remembered us from our last 2 purchases with him. Very professional and non pushy and went the extra mile to get the best deal for us. We are so pleased with the CRV that we have and you have 2 members of your team in Wojciech and Howard that you should be very proud of and hold up as beacons for your brand. They gave my wife and I an experience that demonstrated the power of our dreams
. This was all done in the incredibly challenging circumstances Covid-19 forced upon us. They are a credit to your orangisation. Thank you.
Mrs M------n 5
Feb 9, 2021
Professional service...Clearly thoughtful customer care ..Thank you
Mr A------s 5
Feb 4, 2021
The procedures in place made me feel very safe from a COVID perspective.
Mrs W------t 5
Feb 2, 2021
As always the service I received was excellent especially during these difficult times. Everyone I dealt with was courteous and helpful. It was a bonus to be able to have my car collected: payment was easy and it was a relief to get this major task completed without any hassle. Thank you.
Mrs G------r 5
Jan 29, 2021
Alex in the service department is always so helpful and very good at her job well done to Alex
Mr M------t 5
Jan 27, 2021
very good service, Alex is always so helpful my car was returned very clean and tidy. very good all round
Mr B------e 5
Jan 25, 2021
As in lock down and unable to take car to trident. It was collected and returned after completion of service and I was kept informed throughout of progress. Well done,!!!!!!!
Mrs W------n 5
Jan 20, 2021
As always, courteous professional service, transparent invoicing. Special arrangements covering the Covid situation in place. Thank you to all involved at Ottershaw Honda.
Mr T------l 5
Jan 16, 2021
Excellent service as always. After replacing the battery, the team cleaned and hoovered my car which was very gratefully received. Thank you very much
Mrs C------e 5
Jan 15, 2021
I love going to Trident, no other car company has come close to the way your staff make me feel, safe, welcome, nothing is too much trouble
Ms M------r 5
Jan 13, 2021
Felt perfectly safe visiting and completely satisfied with work carried out.
Mr R------e 5
Jan 12, 2021
The wash of my vehicle was done to an extremely high standard. I hadn't cleaned my vehicle properly for about a year and it came back spotless. Many thanks to whoever did the work.
Mrs E------s 5
Jan 7, 2021
The service that you provide for collecting my car from my home is really very useful and the gentleman driver was very friendly.
Dr D------y 5
Jan 6, 2021
I have the upmost respect, during these difficult times, for the care and professionalism of Trident Garage. I am always treated so well and would not consider going anyway else. Alex has been amazing in her friendly, professionalism. Everyone has really.
Mrs C------n 5
Jan 6, 2021
The whole process of picking up the car and delivering it back and the communication was excellent.
Mrs F------n 5
Dec 29, 2020
Very courteous and professional service throughout. Please pass on my thanks to the whole team.
Mrs F------r 5
Dec 18, 2020
As usual, courteous pick up driver and all communication easy and professional
Dr H------n 5
Dec 17, 2020
James and Mick excellent service , kept well informed throughout, thank you
Mrs S------n 5
Dec 17, 2020
My car was collected and returned on time and cleaned-as usual a most efficient service- Thank You.
Mrs C------e 5
Dec 15, 2020
I took car in because of slow puncture. I was offered same day appointment and am very grateful to all Trident staff for fitting the car and sorting the problem so quickly
Mrs S------h 5
Dec 11, 2020
A great service, all work completed as requested and you contacted us when the car was ready, and it was cleaned inside and out. Nice customer service and very friendly.
Mrs S------s 5
Dec 10, 2020
As usual, cannot fault the whole experience. Full marks from every view point.
Mr D------r 5
Dec 1, 2020
Thankyou very much for your First Class service again and many thanks Alex for your help especially.
Mr P------r 5
Nov 25, 2020
In twenty years, Trident have never failed to satisfy my requests for assistance and service standards have never failed.
Mr C------k 5
Nov 23, 2020
Everything, as always with Trident Honda, was smooth from start to finish. Professional, polite and efficient.
Mr P------g 5
Nov 23, 2020
Excellent experience, including a very efficient and friendly collection and delivery service. Was a relatively major 60k mile service combined with annual services. All completed on estimate and the car is running really smoothly. Many thanks.
Mrs T------n 5
Nov 20, 2020
Chris Monk was extremely helpful through out as was Mark when I collected my car
Miss P------y 5
Nov 19, 2020
No problem with arranging my annual service - reminded in plenty of time. Work carried out as expected - all in all very satisfactory
Mr P------e 5
Nov 16, 2020
Just MOT But prompt and on time. Service is always great and Friendly
Mr P------e 5
Nov 16, 2020
I have used you for many years now, and the quality and standard of service is second to none.
Mr W------r 5
Nov 16, 2020
Excellent customer service . Highly satisfied with the whole experience .
Mr W------y 5
Nov 16, 2020
Have dealt with the Ottershaw garage for some years and always been very satisfied.
Mrs C------k 5
Nov 12, 2020
I have been with Honda for years & have been extremely satisfied ..
Mr S------n 5
Nov 10, 2020
Very polite and courteous staff. Accommodating in allowing out of hours drop off and pick up. Very helpful.
Mrs B------y 5
Nov 10, 2020
Thank you to James who was able to hand back my car at the time requested.
Mr H------g 5
Nov 4, 2020
All services are excellent, that's why I always buy Honda cars and use your garage with brilliant staff.
Mr K------y 5
Oct 29, 2020
It is a great pity that COVID is affecting all our lives in current times. However Trident collected my car and returned it the same day having been serviced & MOTd in a professional and courteous manner.
Mr H------r 5
Oct 14, 2020
Good quality service, as always - particularly appreciated in present difficult conditions
Mr J------s 5
Oct 12, 2020
My car was collected and delivered back, the driver was extremely polite and very helpful
Dr N------n 5
Oct 6, 2020
Everything carried out most satisfactoryly from booking the service to receiving the car back.
Mr S------l 5
Oct 6, 2020
As usual it was a very pleasant experience and treated in a friendly professional way. I am always confident with the way Alex Cruickshank always deals with me and my cars.
Mr B------h 5
Oct 5, 2020
Brandon and all staff were very polite and all work was carried out in good time. Covid measures were adhered to and I felt the best that could be done was.
Mrs B------k 5
Sep 25, 2020
An excellent service as usual. Friendly, polite and helpful. Thank you
Miss M------e 5
Sep 22, 2020
I was delighted with the friendly manner and willingness to answer my questions by all the Staff
Mr B------r 5
Sep 18, 2020
The whole experience from booking to completion of service was seamless and worry free.
Miss A------s 5
Sep 17, 2020
The Service reception staff took every precaution to make me feel safe
Mrs B------k 5
Sep 16, 2020
Excellent service as usual and all arrangements made me feel safe in the current situation. Well done.
Mrs M------n 5
Sep 15, 2020
Always very organised and James at Ottershaw is always so courteous and helpful.
Mr E------n 5
Sep 11, 2020
We've been servicing our CRV with you since day 1, never had a problem, treated like an old friend, 15 years on still the same. Very happy with the staff and the service. I'll be back
Mr P------m 5
Sep 10, 2020
Extremely friendly and professional service all round. Top marks and great coffee!
Mr H------l 5
Sep 9, 2020
Everything was fine from start to finish - including loan of lates Jazz hybrid for the day, Congratulations!
Mr G------r 5
Sep 3, 2020
1st Class service as always. From calling to say someone was on there way to pick my car up the same on returning it. James answered all my questions expertly 1st Class
Mrs C------e 5
Sep 1, 2020
I am always happy with the service provided by Honda Trident. You are doing an excellent job in very difficult circumstances. Thank you
Mrs S------y 5
Sep 1, 2020
Great welcome from very friendly staff. Thank you to everyone. Keep safe.
Miss L------l 5
Aug 18, 2020
Overall I was very happy with the service and how quickly I was dealt with.
Mr H------r 5
Aug 17, 2020
I'm very happy with the service received, in particular that received by James, very friendly and helpful a true asset to your business.
Miss M------y 5
Aug 6, 2020
I have had my Honda Jazz now for a number of years and never have to worry about servicing etc as I know it's in good hands with staff who are polite and professional. It really does take the stress out of maintaining my car.
Mr H------d 5
Aug 1, 2020
Service department staff kept me informed, presented technical issues so that they could be clearly understood to enable me to make decisions.
Mrs T------n 5
Jul 31, 2020
Thank you Alex for making the process so painless and enjoyable!!!
Mrs F------i 5
Jul 30, 2020
It is always a pleasure coming to the garage with my car. It is hoped they continue the good work etc.
Mrs S------s 5
Jul 30, 2020
Mark was brilliant keeping me updated from parts ordering to completion. A very well deserved thank you.
Mr S------l 5
Jul 23, 2020
As usual, the reception was very friendly and service received very good.
Mrs P------l 5
Jul 20, 2020
The man who looked after me took enormous care to clean the pen before I signed and to wipe the card terminal too so I felt safe. It was great that you were able to make a temporary repair
Mr C------k 5
Jul 17, 2020
As usual, as expected from Trident, excellent service throughout and I was kept informed throughout the process.
Mrs S------w 5
Jul 17, 2020
Love the Trident team - always go the extra mile and trust them completely
Mrs H------d 5
Jul 16, 2020
Usual very high standard from Trident and so pleased to see how well organised they were to protect customers and staff,ensuring they feel safe in the current situation. Thank you
Mr G------n 5
Jul 13, 2020
Very pleased with the service staff yesterday, and the sales department when I purchased the vehicle
Mr K------y 5
Jul 11, 2020
I needed a new battery for my car in a hurry. And the people at Ottershaw Honda arranged the battery to be changed even tho they were very busy. They had me in and out within 40mins. The team at Ottershaw are excellent.
Mrs P------r 5
Jul 7, 2020
Really appreciate the time taken to sort this out. Taking the car overnight and identifying the problem. Many thanks.
Mrs S------y 5
Jul 6, 2020
Thank you very much for the service and the impressive way you had redesigned the showroom/office for health and safety in relation to the coronavirus.
Mr Z------e 5
Jul 1, 2020
Well done to you all despite the current Covid 19 restrictions. Thank you
Mr D------w 5
Jun 30, 2020
Continuing excellent service from Honda Trident and high satisfaction
Mr G------d 5
Jun 24, 2020
Always pleased with the professionalism, friendliness and knowledge of the staff. Contacted me and dealt with small issue very satisfactorily.
Mr B------r 5
Jun 18, 2020
I am very happy with the service and friendliness of the staff particularly in the very difficult situation we are in at present.
Mr H------s 5
Jun 16, 2020
Great seemless service from start to finish compliments to all the staff involved really was a very pleasant and stress free experience !
Mrs O------d 5
Jun 12, 2020
Absolutely fantastic service as always. Friendly staff and brilliant covid measures in place.
Mr W------r 5
Jun 11, 2020
Owing to the virus my car was picked up and dropped off when finished. Very professional parked my car back in my drive. I would certainly recommend it.
Ms L------e 5
Jun 11, 2020
Pick up service used. Driver rang before he arrived and on return wiped inside driving wheel / door handle with antiseptic wipe before handing back the key. Friendly and professional.
Mr K------s 5
Jun 9, 2020
I used your collection service even though I live some 15 miles distant. The whole day went like clockwork & was totally stress free. Thank you.
Mrs P------r 5
Jun 1, 2020
Exceptional service from leaving a message to arrange service all the way to completion.
Mrs S------s 5
May 29, 2020
Friendly welcome. Professional service. Comfy waiting area. No complaints. Thank you
Mrs D------s 5
May 26, 2020
I am as usual highly satisfied with the service I receive from you and your staff, and as previously mentioned your ladies toilets are the cleanest I have ever gone to, who ever does the cleaning needs a pat on the back.
Mrs R------r 5
May 26, 2020
I have always been delighted with the service I have had from Trident Honda from the day I bought my Honda Jazz.
Mr A------t 5
May 22, 2020
very slick operation with extremely helpful staff at this trying time
Mr G------r 5
May 22, 2020
In the present difficult circumstances You did a very fine job. Thank you.
Mr H------p 5
May 22, 2020
I believe Trident genuinely want to provide a service for the customer rather than being motivated by financial gain. Even if making money is an important factor, my impression is that Trident's main aim is to provide a top quality job that customers can rely on, and results in complete customer satisfaction.
Mr H------m 5
May 19, 2020
Always had a good deal from trident will continue to use them for the foreseeable future