Trident Honda seeks Parts Department Supervisor
Trident Honda seeks Parts Department Supervisor
Trident Honda Ottershaw is a long-established, family-owned Honda dealership dedicated to delivering exceptional service to our customers. We are seeking a personable and organised Parts Department Supervisor to oversee the operations of our Parts Department, ensuring a seamless and customer-focused experience.
Key points
- Location: Trident Honda Ottershaw
- Salary: Competitive, plus benefits
- Hours: Monday to Friday, 08:00–18:00; Saturday rota (one in two), 08:30–12:00
Overview
Reporting to our Aftersales Manager, the Parts Department Supervisor will manage the day-to-day operations of the department and supervise one team member, the Parts Workshop Adviser. This is a customer-facing role that requires excellent communication and interpersonal skills, as you will be interacting with both retail and trade customers to ensure their needs are met with professionalism and efficiency.
About Us
Trident Honda Ottershaw is a long-established, family-owned Honda dealership dedicated to delivering exceptional service to our customers. We are seeking a personable and organised Parts Department Supervisor to oversee the operations of our Parts Department, ensuring a seamless and customer-focused experience.
Key Responsibilities
- Provide excellent customer service, ensuring that customers receive prompt and helpful assistance.
- Oversee parts operations, including stock control, invoicing, ordering and warranty control.
- Work closely with the Aftersales team and Parts Workshop Adviser to maintain smooth departmental operations.
- Ensure compliance with health & safety standards and company quality systems.
- Maintain accurate records and liaise with other departments as required.
About You
- Proven experience in dealership automotive parts; Honda parts experience would be ideal.
- Knowledge of Pinewood Pinnacle DMS would be an advantage.
- Excellent organisational and customer service skills.
- Strong attention to detail and a proactive approach to problem-solving.
- A collaborative and supportive working style, with the ability to motivate and assist your team member.
What We Offer
- A supportive, professional working environment.
- Opportunities for training and career development.
- Competitive salary and bonus package.
- Company pension scheme and other benefits.
How to Apply
If this sounds like you, please contact Chris Monk, Aftersales Manager, on 01932 874411 for further information and to submit your application.
Alternatively, please contact us by one of the methods below:
Join Trident Honda Ottershaw and become a valued member of a team dedicated to delivering exceptional service and customer satisfaction.