Tag: staff

We are delighted to announce that our parts supervisor, Martin Williams, completed his 30th year of service on Wednesday.

Martin joined us in 1989 at the age of 30, recruited to the role of Senior Parts Person, under our parts supervisor Ian Essex. At the time our managing director was still our founder - Michael Roberts, and Trident was an Austin Rover main dealer selling Austin Metro, Maestro, Montego, Rover 200 (based on the Honda Ballade) and the new Rover 800 (based on the Honda Legend). Trident had celebrated its 25th anniversary in the previous year.

My interview was with MR (Michael Roberts) and afterwards he brought me down and introduced me to Ian. Ian and myself were very similar in attitude and outlook and we got on straight from the start.

Martin recollects his first day:

Established in 1963 by Michael Roberts, Trident is today managed by his sons - Richard is our managing director, Christopher is our finance and IT director and James is our director of used car operations. The board of directors is greatly enhanced by the addition of Steve Henderson, an experienced director within the motor industry.

We are delighted to introduce our new service advisor, Charlotte Cawser, who joined us in September. Charlotte joins Alex Russell and James Lewis on our service reception team, following Sean Beagley's departure in August to join the church.

We asked Charlotte to briefly introduce herself:

We are delighted to introduce our new sales executive, Mike Emery, who joined us in August.

We asked Mike to briefly introduce himself:

I joined my last position as sales executive for Honda in 2015. I enjoy working in the motor trade, it's more about people than you might imagine - doing the right job and matching people to the right car. I decided to apply to join Trident, because of their reputation in both service and sales aspects, and their clear Company mantra of Customer First!

Woking Rotary Club held their 11th annual Swimathon event at the Woking Pool in the Park on Sunday 14th October 2018.

The Swimathon was opened by Cllr Will Forster, Mayor of Woking, and Rotary President Richard Sanderson early on Sunday morning and teams of 6 people arrived throughout the day to make their charitable contribution swimming as many pool lengths as they could over 55 minutes.

Trident Honda has been the main sponsor for the event every year since its inception 11 years ago. This year we also had two teams competing in the event - The Trident Otters: one team comprising Louise Vincer, Erin Dethick, Finn Dethick and Peter Vincer, managed 110 lengths of the pool; the other team comprising Chris Monk, Mathew Brough, Justin Creber and Charlotte Cawser, managed 114 lengths of the pool.

Following the redevelopment of its showroom, Trident Honda has now installed a fully automatic defibrillator in its customer reception area, for the protection of its staff and customers.

Richard Roberts, managing director of Trident Honda, explains:

Whilst we have never experienced a cardiac arrest on our premises in our 55 years of trading, nevertheless it would seem 'heartless' to forego this simple and affordable protection for our staff and customers. It is very unusual in business to purchase an item in the hope that it will never be used, but it is very reassuring to know that, should the worst should happen, we have the equipment to potentially save a life.

Welcome to Trident Sales

Unlike most motor dealers, Trident has exceptionally low staff turnover, with the result that the sales executive you bought from three years ago is likely to be the one that you will buy from next time. This stability in our sales team enables us to offer consistently high quality service.

Our Parts team offer an expert knowledge of Honda parts, coupled with a friendly professional service. Trident holds an extensive stock of Honda parts and, with factory-linked systems, most parts are available either immediately or within 48-hours, and free local delivery.

Call our Parts team now on 01932 877209 or Contact Us on-line.

At Trident we recognise the importance to our business of delighting our customers so that they will return to us again and again. We also realise that the best form of advertising is that of customer recommendations, which is why our factory trained staff try that bit harder to give you the very best service and exceed your expectations.

To make your visit as convenient as possible, Trident offer a free taxi service, loan car service and local collection and delivery. And to ensure that you enjoy your newly-serviced Honda to the full, our staff will wash and vacuum it ready for your collection.

Trident remains very much a family business at heart and being a family business means that we have a heart. This can be seen from the way in which we look after our staff and customers, Trident enjoys enviably low staff turnover, as well as having industry-leading customer satisfaction.

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