Dealer service satisfaction has seen a notable improvement in the latest JD Power and Associates/What Car? UK Vehicle Ownership Satisfaction Study.
Overall, vehicle ownership satisfaction in the UK has seen an increased from 2010 with improvement occurring across all aspects of the ownership experience.
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Honda (UK) is very proud of their reputation for excellent customer service, which they have built up over many years. Honda's dedication to customer service has seen them achieve 2nd position in the 2010 JD Power Vehicle Ownership Satisfaction Survey, and they continue to strive to improve.
Since 2005 Honda has invested in a team of dedicated staff to call a sample of customers who visit Honda dealerships either to buy cars or have their current cars serviced and ask them about the level of service received.
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