Independent research published today by Which? shows that in just two years of operation, automotive consumer champion Motor Codes is already making significant progress in raising service and repair standards in UK garages.
The research highlights that Motor Codes garages performed significantly better than non-Code subscribed service centres, spotting almost 20% more faults in tests set out by the consumer watchdog.
Our managing director Richard Roberts today announced the appointment of James Roberts to the board of directors:
I am very pleased to announce that James Roberts, our Group Used Car Buyer, has been promoted to the role of Director - Used Car Operations with immediate effect. This is in recognition of the role played by James in a vital part of our business.
Please visit our Management Team page for more details.
Trident Honda has replaced its Microsoft Windows desktops with a Debian GNU/Linux based terminal server. You may not have heard of Linux, but it is everywhere: Linux powers many games consoles, many of the new generation of netbooks, some televisions, mobile phones (for example many of those made by Motorola and Nokia), the vast majority of supercomputers, and most of the Internet including Google. Linux is not, however, widely used on the desktop because, until recently at least, it required significant computer expertise.
From today, Ginsters is now supplying our Ottershaw Forecourt with Ginsters sandwiches and chilled food. This morning the Ginsters staff worked hard to ensure that the chiller looked the best it could, and already a number of customers have responded favourably. Trident Honda has long been supplied by Ginsters, but today saw the Ginsters appointed as our sandwich supplier.
Our Forecourt Manager, Mary Spicer, says:
Following customer feedback on our customer car parking, we held a meeting to review ways of improving our parking. One result of this meeting was the introduction of a valet parking attendant at peak times. This was launched on Thursday 3 May and is proving very popular with our customers, as well as improving the general parking.
Weybridge has a more serious problem, given the town centre location and the limited space available, and we are therefore recruiting a full-time parking attendant. We hope to have this new member of staff available in the coming weeks and feel sure that this will greatly improve the customer experience on arrival.
We have today gone live with a wireless hotspot service at Ottershaw. This enables our customers to connect to the Internet free whilst waiting in the customer waiting area. If successful we will launch the service at Weybridge as well.
Despite the fact that Ottershaw has only been a Honda dealer since August 1st 2005, Martin Williams has managed to scoop a national top 5 parts place with Honda!
This Martin achieved by entering into the parts adviser 2006 competition run by Honda and answering a series of tough questions to get him a place in the finals; which are being held at the Honda Institute this Friday.
Trident Honda now offers an all-makes parking aid solution, professionally fitted to your car for just £275 inc (price correct at time of going to press). For more details please contact our Service Department.
Chris Burkitt has joined Weybridge as Aftersales Manager. Chris replaces David Herridge who leaves later this month. During his time with us at Thames Ditton, Chris proved himself a most capable Aftersales Manager, and we are delighted he has chosen to rejoin the Trident Honda Team.
It's not widely know that Trident appeared in The Sweeney, a hugely popular TV show of the 1970's.
The Episode was Visiting Fireman, Season 3, Episode 3, at around 25 minutes in, and it was aired at 9.00pm on ITV on Monday, 20 September 1976.
Whilst this was the only appearance of Trident, Ottershaw also featured in Nightmare
and possibly others.