Tag: phones

Feedback from our customers has been clear -- we are not always the easiest company to contact by telephone. This led to our recent apology for our phone problems and we are pleased to announce that we have now terminated early our contract with Vodafone One Net and have now gone live with a new phone system from Foehn Ltd.

We believe that that the new system will make an enormous difference to our customer service. There will inevitably be some teething problems and we would like to thank you for your patience, whilst the new system beds in and our staff get used to the differences.

We would like to apologise for any difficulties you may have experienced in getting hold of Trident Honda by phone over the past month or so…

We are delighted to announce that, after 25 years with the same telephone system, Trident Honda will tomorrow be going live with a shiny new and modern telephone system!

Why are we changing?

Over the past 25 years Trident Honda has benefited from having a telephone system with bulletproof reliability; but, following the merger of our Weybridge dealership with Ottershaw, it is fair to say that our telephone system has on occasion struggled to cope with peak call volumes.