News: Trident Honda will endeavour to remain open throughout the second Coronavirus lockdown, Car Sales is available on-line and by phone onlyRead more

Trident Honda

Trident Honda

Your local Honda Platinum Business Centre

Some fleet customers know exactly what they're looking for, others want all the options and possibilities explained to them. Our Platinum Business Specialists are there to give you all the information you need, whether that's the best way to finance your fleet, tax implications, CO2 emissions or the whole life cost comparison of particular cars.

Your Honda Platinum Business Specialist is Mike Emery:

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Trident Honda

Welcome to Trident Honda, a franchised Honda main dealer located in Ottershaw, Surrey. Established in 1963 by Michael Roberts, Trident Honda is a case-study in how a family business can survive and indeed flourish in today's competitive market, by focusing on strong customer care with an almost obsessive attention to detail.

Whether you are looking for a New Honda, a Honda Approved Used Car or Servicing we believe we are the right dealership for you.

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£500 free fuel card for every new Honda sold before 31st December

Buy any new retail Honda, between now and the end of December, and receive a free £500 fuel card.

Purchase your new Honda between now and the end of December, and earn yourself a free £500 fuel card from Honda.

Offer ends 31 December 2020. Terms and Conditions apply. For more information please call 01932 874411, or Contact Us today.

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Sneeze screens have been installed at every desk

Trident Honda is delighted to announce that it will be re-opening its Honda Showroom on Sundays, between 10am and 4pm, with immediate effect.

Since our last update, we have seen strong demand for the new Honda Jazz and Jazz Crosstar, and huge interest in the stunning new Honda e. Better still, the Honda Summer Event has made our range even more affordable. As result, we have been able to return our final sales executive from furlough, and this was the last change needed to enable Sunday opening, and a return to our pre-COVID-19 Opening Hours.

We have also been able to bring back our showroom receptionists, to improve our telephone answering, and bring back our much-missed showroom coffee!

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Sneeze screens have been installed at every desk

Trident Honda has enjoyed a remarkable bounce-back since the COVID-19 lockdown, with more cars sold last week than in the same period last year - no doubt helped by the launch of the fabulous 2021 Honda Jazz and Jazz Crosstar, and the arrival of the simply stunning Honda e. It is a similar picture in our Service Department, with sales running at around 98% of our 2019 average.

We are ready for your call or visit

As a result of this amazing return to form, Trident Honda has now brought back all available customer-facing dealership staff, and has opened up its telephones fully for the first time since the lockdown.

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Sneeze screens have been installed at every desk

Trident Honda is delighted to announce the re-opening of its Ottershaw Honda Showroom from this morning, 1st June, in line with government guidelines. Previously operating on-line and by phone only, our sales team is now able to arrange showroom appointments and test drives, including for the fabulous new 2021 Honda Jazz - more on this below.

Meanwhile our Service department continues to increase capacity, with another furloughed technician returning this week, and is taking bookings from all customers; although keyworkers continue to be given priority.

Our Shell filling station remains open on our temporarily reduced hours of 6AM to 9PM.

Please continue reading below for details on the new Honda Jazz, our latest offers, and the measures we have taken to keep you safe…

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Trident Honda Ottershaw

This page outlines the measures that we have taken to keep customers, contractors, employees and other visitors to Trident Honda safe, to let you know what to expect when you visit us, and to seek your cooperation in conducting our business safely.

Key changes

  • Customers must wear face masks, as required by the UK Government.
  • Hand sanitising stations at each entry and exit
  • One-way system to minimise congestion in the showroom
  • Floor signage to indicate route and to mark safe distance from staff
  • Sneeze screens at every desk
  • Showroom doors open to maintain ventilation
  • New office cleaning protocol, which now includes overnight sanitisation of all dealership touchpoints
  • Designated staff responsible for sanitising all dealership and forecourt touchpoints three times a day
  • Segregation of customer and staff toilets, with customer toilets unlocked and sanitised before each customer use
  • Gloves and masks made available to staff when required
  • Sanitising touchpoints on cars before handing over to customer
  • Restricted numbers of staff, to ensure social distancing is practical
  • All staff informed about the need for frequent hand washing, social distancing and sanitisation requirements

What to expect when you arrive

Sneeze Screen
Sneeze screens have been installed at every desk

In these unprecedented times, we need to ensure both your safety and that of our staff. Please read and follow these instructions:

  • Before leaving your home, please:
    • Check that you do not have a high temperature, persistent cough, loss of taste or smell, or other COVID-19 symptoms
    • If you suspect you may have COVID-19, please stay at home and contact NHS 111, or 999 if an emergency
    • If you are considered a 'vulnerable person' for COVID-19, please consider whether your visit is necessary and urgent, and ensure that you inform our staff before you depart
    • If you will be waiting for your car, please consider bringing along a book or electronic device, as we are unable to provide newspapers or magazines, owing to the risk of infection
    • Dress appropriately for the weather - as we are currently keeping the showroom doors open as much as possible
    • Come alone if possible, or with one other person at most
  • On arrival, please:
    • Enter through the showroom door at the left hand side of the dealership
    • Sanitise your hands at the sanitising station in front of you
    • Follow the arrows on the floor to the Service desks
    • Keep at least two metres away from staff and other customers
    • Stay behind the line in front of the Service desks
    • Remove your Honda key from your key ring
  • If waiting for your car, please:
    • Choose the emptiest of our two customer waiting areas
    • Stay at least two metres away from other customers
  • On departure, please:
    • Follow the arrows on the floor to the showroom door at the right hand side of the dealership
    • Keep at least two metres away from staff and other customers
    • Sanitise your hands at the sanitising station to the left of the exit
    • Walk along the pavement in front of our showroom, back to the Service car park
    • Your car will have been sanitised before being returned to you

COVID-19 Risk Assessment

For more information on the many precautions taken, please read the following document:

COVID-19 Risk Assessment
Trident Honda Ottershaw

Trident Honda has this morning re-opened its Service and Parts departments, with a small team of technicians to support NHS and other key-workers, as well as the urgent requirements of our customers.

Strictly by appointment only: The dealership remains closed to the public and is operating by-appointment only. Our Sales operation continues to be on-line only.

Book your service Honda Approved Used Cars

Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.

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Full shelves at Trident Ottershaw

Further to our recent closure of our Honda showroom, Trident Honda has now shortened its Shell filling station opening hours to 6AM to 9PM. Previously operating on a 24hr basis, this decision has become necessary as it has proven increasingly difficult to find staff to cover the shifts.

Our Service and Parts departments remain open at the current time, on normal hours, but this is under constant review. Our Car Sales department is closed until further notice.

We wish all our customers the best of health in this difficult times.

Thank you.

Trident Ottershaw

New anti-viral hand dispensers at Trident Honda

COVID-19 is probably causing you some concern; so we wanted to reassure you that at Trident Honda, we have taken all appropriate measures to protect our customers.

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