Tag: trident

Honda (UK) is very proud of their reputation for excellent customer service, which they have built up over many years. Honda's dedication to customer service has seen them achieve 2nd position in the 2010 JD Power Vehicle Ownership Satisfaction Survey, and they continue to strive to improve.

Since 2005 Honda has invested in a team of dedicated staff to call a sample of customers who visit Honda dealerships either to buy cars or have their current cars serviced and ask them about the level of service received.

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Independent research published today by Which? shows that in just two years of operation, automotive consumer champion Motor Codes is already making significant progress in raising service and repair standards in UK garages.

The research highlights that Motor Codes garages performed significantly better than non-Code subscribed service centres, spotting almost 20% more faults in tests set out by the consumer watchdog.

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Our managing director Richard Roberts today announced the appointment of James Roberts to the board of directors:

I am very pleased to announce that James Roberts, our Group Used Car Buyer, has been promoted to the role of Director - Used Car Operations with immediate effect. This is in recognition of the role played by James in a vital part of our business.

Please visit our Management Team page for more details.

Despite the fact that Ottershaw has only been a Honda dealer since August 1st 2005, Martin Williams has managed to scoop a national top 5 parts place with Honda!

This Martin achieved by entering into the parts adviser 2006 competition run by Honda and answering a series of tough questions to get him a place in the finals; which are being held at the Honda Institute this Friday.

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Chris Burkitt has joined Weybridge as Aftersales Manager. Chris replaces David Herridge who leaves later this month. During his time with us at Thames Ditton, Chris proved himself a most capable Aftersales Manager, and we are delighted he has chosen to rejoin the Trident Honda Team.

It's not widely know that Trident appeared in The Sweeney, a hugely popular TV show of the 1970's. The Episode was Visiting Fireman, Season 3, Episode 3, at around 25 minutes in, and it was aired at 9.00pm on ITV on Monday, 20 September 1976. Whilst this was the only appearance of Trident, Ottershaw also featured in Nightmare and possibly others.

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Welcome to Trident Honda, franchised Honda main dealer located in Ottershaw village, on the A320 Guildford Road between Woking and Chertsey in Surrey (UK). Established in 1963, Trident Honda is a case-study in how a family business can flourish in today's competitive market, by focusing on strong customer care with an almost obsessive attention to detail.

Whether you are looking for a New Honda, a Honda Approved Used Car, Servicing & Parts, or simply a local Shell Forecourt, then we believe we are the right business for you.

Michael Roberts, his brother-in-law John Peirson-Smith and father-in-law Ian Maybury incorporated Trident Garages Limited.

Prior to his death in 2017, Michael Roberts wrote about his purchase of Trident Garages:

“It happened also at this time that Ian Maybury, Valerie's stepfather, said he would be interested in funding a garage enterprise and I agreed to look for suitable businesses for sale.

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