The European Organisation of Consumers and Users (OCU) has carried out a survey with more than 30,000 European drivers asking about the reliability of their cars. According to this survey Honda is the most reliable brand, with users choosing the Honda Jazz as the most reliable vehicle.
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The HR-V has scooped the 2015 What Car? Car of the Year Reader Award! What a way to kick off the year! Thanks to everyone who voted.
The annual Which? Car Survey has named the Honda CR-V 2.2 i-VTEC the UK's most reliable 4x4/SUV up to three years old; with zero reported breakdowns, average annual repair costs of just £10 and an overall reliability score of 98.5% over a twelve month period.
Furthermore the CR-V shone through with 0.14 faults reported, compared to 0.88 for the worst performing in its category; and 0.11 days off the road, with the worst performing recording an average 1.09 days.
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The readers of whatcar.com have cast their votes in the annual Reader Award placing Honda as the Most Trusted Car Manufacturer in the 2013 What Car? Used Car Awards.
Honda climbed the table to become the most trustworthy manufacturer to buy a used car from, thanks to great service, enjoyable customer experience, quality of the cars, the contents of approved Honda packages and overall value for money.
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Trident Honda of Ottershaw and Weybridge are in the running for a prestigious national award for Customer Care, after reaching the last three franchised dealers in the annual Motor Trader Awards. The team are now looking forward to July 10th when the winner will be announced at a ceremony in London.
Reaching the finals of the competition caps a great few months for the Group, which this year celebrates its fiftieth anniversary. Richard Roberts, Managing Director, puts the secret of success down to the passion and commitment of his 100-strong team. Richard comments:
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We are very proud that last night our Managing Director Richard Roberts was presented with the Paul Harris Fellowship Award, an award rarely given to someone outside of the Rotary organisation.
It was awarded for the many years of charity work and support given by Richard in his role both as Managing Director of Trident Garages and outside in his personal life. At the ceremony, attended by a number of Woking's charity organisations, Richard said:
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The British built Honda CR-V has fought off fierce competition to be crowned Most Popular 4x4 by expert motoring website http://honestjohn.co.uk. The CR-V came out on top as Google Analytics data, which analysed the number of page views for each car over the last 12 months, recognised it as the most searched for 4x4 on the site. The reliability and robustness of this British built model are just some of the qualities why users are regularly searching for this car.
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What Car? has launched TrueMPG, an exciting new initiative to give Britain’s car buyers the most realistic fuel economy information possible. What Car? TrueMPG, tests cars on real roads in exactly the same conditions that every motorist faces every day.
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Cars may be more reliable in 2011, but breakdown services remain a valuable source of help - and peace of mind - for motorists. Which? asked 7,366 drivers to rate the service they received when they called for roadside rescue.
They found Honda Roadside Assistance to be the best manufacturer-branded cover. Its excellent 77% overall score puts it well ahead of Club Toyota (67%) and Mazda European Assistance (64%). 'Premium' makes fare less well, with BMW (47%), Land Rover (46%) and Mercedes (44%) in the bottom three places.
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Honda (UK) is very proud of their reputation for excellent customer service, which they have built up over many years. Honda's dedication to customer service has seen them achieve 2nd position in the 2010 JD Power Vehicle Ownership Satisfaction Survey, and they continue to strive to improve.
Since 2005 Honda has invested in a team of dedicated staff to call a sample of customers who visit Honda dealerships either to buy cars or have their current cars serviced and ask them about the level of service received.
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