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Tag: information
We are delighted to show you our newly refurbished dealership at Ottershaw:
If you would prefer to ask us to update your contact preferences, then please complete and submit the form on the right hand side of this page, paying particular attention to the section labelled 'Contact Preferences', below the Comments box.
To arrange a test drive the new or used car of your choice, please complete and submit the form on the right hand side of this page.
Welcome to Trident Honda Sales
Unlike most motor dealers, Trident Honda has exceptionally low staff turnover, with the result that the sales executive you bought from three years ago is likely to be the one that you will buy from next time. This stability in our sales team enables us to offer consistently high quality service.
With a vast experience in both Retail, Business and Motability sales, our expert sales team will ensure that you receive the very best advice and, with a dedicated Honda Finance specialist on-hand, you need not lose sleep in your search for the Honda dream.
Why not contact our Sales Team today on 01932 874411?
Trident Honda is located on the A320 Guildford Road, between Woking and Chertsey, just a quarter of a mile from the M25 Junction 11. We have two sites - The Old Forge is located on the roundabout in Ottershaw Village, whilst our main Honda dealership and Shell filling station are located 100 metres further up the A320 towards Woking, on the same side. Please note that there is no customer parking at The Old Forge, please park at our main dealership:
Trident Honda, Guildford Road, Ottershaw, CHERTSEY, Surrey, KT16 0NZ
Welcome to Trident Honda Sales
For a provisional valuation on your car, subject to viewing, please complete and submit the form on the right hand side of this page.
Why choose Trident Honda
Unlike most motor dealers, Trident Honda has exceptionally low staff turnover, with the result that the sales executive you bought from three years ago is likely to be the one that you will buy from next time. This stability in our sales team enables us to offer consistently high quality service.
With a vast experience in both retail, corporate and Motability sales, our expert sales team will ensure that you receive the very best advice and, with a dedicated finance specialist on-hand, you need not lose sleep in your search for the Honda dream.
Why not contact our Sales Team today on 01932 874411?
Please complete and submit the form on the right hand side of this page, to book your car in for a Service, MOT or any other booking for your car.
Did you know that we also offer:
Honda Approved bodywork repairs, air-conditioning service and repairs, tyre replacement, vehicle health checking and assessment, budgeted service plans, extended guarantees and a new credit facility for larger repairs.
To arrange a test drive the new or used car of your choice, please complete and submit the form on the right hand side of this page.
Alternatively you may watch one of our virtual test drives below:
Welcome to Trident Honda
Unlike most motor dealers, Trident Honda has exceptionally low staff turnover, with the result that the sales executive you bought from three years ago is likely to be the one that you will buy from next time. This stability in our sales team enables us to offer consistently high quality service.
With a vast experience in both retail, corporate and Motability sales, our expert sales team will ensure that you receive the very best advice and, with a dedicated finance specialist on-hand, you need not lose sleep in your search for the Honda dream.
Why not contact our Sales Team today on 01932 874411?
Trident Honda Service are delighted to announce that we are now opening half an hour earlier on weekday mornings. This means that we are now open from 7.30am, previously 8am.
If you need to contact our Customer Service Champion, please complete and submit the form on the right hand side of this page.
Day | Sales | Service | Parts | Forecourt |
---|---|---|---|---|
Monday - Friday | 8.30am - 6.00pm | 7.30am - 6.00pm | 8.00am - 6.00pm | 12.00am - 11.45pm |
Saturday | 8.30am - 5.00pm | 8.30am - 12.00pm | 8.30am - 12.00pm | 12.00am - 11.45pm |
Sunday | 10.00am - 4.00pm | Closed | Closed | 12.00am - 11.45pm |
It's been a long year. A lot of waiting, not a lot of doing. But we are now delighted to announce that our Honda Showroom in Ottershaw will be re-open in the morning, Monday 12th April 2021, in-line with Government guidance. Please visit our opening hours page for details.
Department | Status |
---|---|
Car Sales | Fully Open |
Service | Fully Open |
Parts | Fully Open |
Shell Filling Station | Fully Open |
After so much same-old-same-old, as things get back to normal, it's time for something new.
You can now book a safe and secure test drive, and get £500 off your new Honda, along with 5 years complimentary servicing and 4.9% APR Representative.
It's time to emerge.
We believe that Trident Honda is a very special business indeed. Established in 1963 by Michael Roberts, Trident Honda is today managed by his sons - Richard is our managing director, Christopher is our finance and IT director and James is our director of used car operations.
But Trident Honda is much more than just a family business, Trident Honda also benefits from an astonishingly low staff turnover - this means that you will always recognise our team and very likely be recognised in return.
Trident Honda is delighted to announce that it took over the former Anvil Autos site, on Thursday 17th December 2020.
This historic site will give us a visible presence on the busy Otter roundabout, as well as providing us with much needed display space for our extensive selection of Honda Approved Used Cars. The workshop, once a blacksmith's (see History below), will be used for additional vehicle preparation space for our ever-busy Honda dealership.
DEPARTMENT | STATUS |
---|---|
CAR SALES | FULLY OPEN (EXCEPT SUNDAYS*) | SERVICE | FULLY OPEN (EXCEPT SATURDAYS) |
PARTS | FULLY OPEN (EXCEPT SATURDAYS) |
SHELL FILLING STATION | FULLY OPEN |
We are delighted to announce that our Honda Showroom in Ottershaw has re-opened this morning, after the end of the second COVID-19 national lockdown.
Ottershaw is currently in Tier Two, which has enabled us to fully open again in all departments; although our opening hours on Sundays remain by appointment for the time being.
Please visit our opening hours for more details.
Please remember to wear a face mask when you visit Trident Honda!
Since 24th July it has been a requirement of the UK government for all customers to wear a face covering in shops and supermarkets, with fines of up to £100 for failing to comply.
This has caused some confusion for our customers, as to whether or not our Honda showroom and Shell filling station are shops
.
The legal advice that we have now been given is that the likelihood is that both premises are indeed classed as shops, at least for the purposes of these new rules.
Trident Honda is delighted to announce that it will be re-opening its Honda Showroom on Sundays, between 10am and 4pm, with immediate effect.
Since our last update, we have seen strong demand for the new Honda Jazz and Jazz Crosstar, and huge interest in the stunning new Honda e. Better still, the Honda Summer Event has made our range even more affordable. As result, we have been able to return our final sales executive from furlough, and this was the last change needed to enable Sunday opening, and a return to our pre-COVID-19 Opening Hours.
We have also been able to bring back our showroom receptionists, to improve our telephone answering, and bring back our much-missed showroom coffee!
By Web
To contact us, please complete and submit the form on the right hand side of this page.
By Email
- For our Sales department please email sales followed by @tridenthonda.co.uk
- For our Service and Parts departments please email aftersales followed by @tridenthonda.co.uk
- For our Reception team please email reception followed by @tridenthonda.co.uk
By Phone
Please call our main switchboard on 01932 874411.
Trident Honda is delighted to announce the re-opening of its Ottershaw Honda Showroom from this morning, 1st June, in line with government guidelines. Previously operating on-line and by phone only, our sales team is now able to arrange showroom appointments and test drives, including for the fabulous new 2021 Honda Jazz - more on this below.
Meanwhile our Service department continues to increase capacity, with another furloughed technician returning this week, and is taking bookings from all customers; although keyworkers continue to be given priority.
Our Shell filling station remains open on our temporarily reduced hours of 6AM to 9PM.
Please continue reading below for details on the new Honda Jazz, our latest offers, and the measures we have taken to keep you safe…
Trident Honda Ottershaw has now re-opened for new and used Honda Sales, but only by phone and on-line at present, as Car Showrooms are not permitted to open until Monday 1st June.
Meanwhile our Service department has been steadily increasing capacity and has now opened up to all customers; although keyworkers will of course continue to be given priority.
Our Shell filling station remains open on our reduced hours of 6AM to 9PM.
Please continue reading below for details on the new Honda Jazz and our latest offers…
Trident Honda has this morning re-opened its Service and Parts departments, with a small team of technicians to support NHS and other key-workers, as well as the urgent requirements of our customers.
Strictly by appointment only: The dealership remains closed to the public and is operating by-appointment only. Our Sales operation continues to be on-line only.
Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.
We are always happy to help our customers when problems occur, be it a breakdown or accident, but there are times when you need help outside of office hours. This page is an attempt to bring together some contact details that might be helpful in such an eventuality.
Please note that our sole purpose for providing this information is to assist you, our customer. The information is provided in good faith, but includes the details of companies not affiliated to Trident Honda and we are unable to provide any guarantees or warranties against any work that they carry out on your behalf.
Following our decision to close our Ottershaw Honda dealership from close of business last Friday, 27th March, please see below updated advice below.
Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.
We are sad to announce that we have decided to temporarily close our Ottershaw dealership from close of business today, Friday 27th March, until the end of the current government COVID-19 Coronavirus lock-down.
Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.
Further to our recent closure of our Honda showroom, Trident Honda has now shortened its Shell filling station opening hours to 6AM to 9PM. Previously operating on a 24hr basis, this decision has become necessary as it has proven increasingly difficult to find staff to cover the shifts.
Our Service and Parts departments remain open at the current time, on normal hours, but this is under constant review. Our Car Sales department is closed until further notice.
We wish all our customers the best of health in this difficult times.
Thank you.
Trident Ottershaw
Following tonight's Coronavirus announcement by the Prime Minister, Trident Honda has closed its Ottershaw Showroom with immediate effect.
Our service and parts departments and Shell filling station and convenience store will remain open.
All staff, including showroom, are requested to come in as usual.
We would like to thank our amazing customers for the incredible support we have received over the past weeks.
Thank you.
Trident Honda.
After a week of crippling roadworks in Ottershaw, for emergency gas main repairs, thankfully the team at Cadent Gas have changed the road closures to a one-way system starting at the Otter roundabout and continuing to the McLaren roundabout.
The new one-way system is now in operation, as follows:
We understand that the roadworks are complete, but the newly laid tarmac needs to cure overnight. We have been informed by Surrey County Council that the road will be definitely re-opened in time for rush hour tomorrow morning.
We have just been notified that the A320 Guildford Road in Ottershaw will be closed tomorrow, for emergency sewerage works. We have been assured that access to Trident Honda and the Shell filling stations will be maintained throughout via the Ottershaw roundabout.
Verbally we have been told that this will be in place until next week, although Surrey County Council are currently stating until 20th November.
Feedback from our customers has been clear -- we are not always the easiest company to contact by telephone. This led to our recent apology for our phone problems and we are pleased to announce that we have now terminated early our contract with Vodafone One Net and have now gone live with a new phone system from Foehn Ltd.
We believe that that the new system will make an enormous difference to our customer service. There will inevitably be some teething problems and we would like to thank you for your patience, whilst the new system beds in and our staff get used to the differences.
We would like to apologise for any difficulties you may have experienced in getting hold of Trident Honda by phone over the past month or so…
Steve Henderson, Dealer Principal for Trident Honda Ottershaw, as well as Commercial Director, retires today.
PRIVACY POLICY
- The latest version of this privacy notice is available at trdnt.uk/privacy.
- A PDF version is available at trdnt.uk/privacypdf.
We are delighted to announce that, after 25 years with the same telephone system, Trident Honda will tomorrow be going live with a shiny new and modern telephone system!
Why are we changing?
Over the past 25 years Trident Honda has benefited from having a telephone system with bulletproof reliability; but, following the merger of our Weybridge dealership with Ottershaw, it is fair to say that our telephone system has on occasion struggled to cope with peak call volumes.
Terms and Conditions
CONSUMER TRANSACTIONS: NOTHING HEREIN CONTAINED IS INTENDED TO AFFECT, NOR WILL IT AFFECT, A CUSTOMER'S STATUTORY RIGHTS UNDER THE SUPPLY OF GOODS AND SERVICES ACT 1982 AND THE UNFAIR CONTRACTS ACT 1977 OR ANY AMENDMENT THEREOF.