Tag: information


Trident Honda Ottershaw

COVID-19 Coronavirus Opening Hours

We are now open for Car Sales, Servicing, Parts and Shell Filling Station.

Day Sales Service Parts Forecourt
Monday - Friday 8.30am - 6.00pm 8.00am - 5.30pm 8.00am - 5.30pm 6.00am - 9.00pm
Saturday 8.30am - 5.00pm Closed Closed 6.00am - 9.00pm
Sunday By Appointment* Closed Closed 6.00am - 9.00pm

* Please Contact our Sales department if you would like to arrange a Sunday appointment.

We currently have a smaller team than usual working, so please do consider booking online:

Book your Service or MOT Contact Service Book a test drive Contact Sales Contact Parts Other Enquiries

Keeping you safe

Trident Honda has made a great many changes in order to keep you and our team safe. To learn more about those changes and what to expect when you arrive at Trident Honda, please visit our COVID-19 page:

Keeping you safe during the COVID-19 Coronavirus pandemic

Out of hours

When closed, please refer to the following page:

Out of Hours
Our customer waiting area

To arrange a test drive the new or used car of your choice, please complete and submit the form on the right hand side of this page.

Arrange a Test Drive

How to find us Our Opening Hours Meet our Sales Team


Welcome to Trident Honda Sales

Unlike most motor dealers, Trident Honda has exceptionally low staff turnover, with the result that the sales executive you bought from three years ago is likely to be the one that you will buy from next time. This stability in our sales team enables us to offer consistently high quality service.

With a vast experience in both retail, corporate and Motability sales, our expert sales team will ensure that you receive the very best advice and, with a dedicated finance specialist on-hand, you need not lose sleep in your search for the Honda dream.

Why not contact our Sales Team today on 01932 874411?

Why Choose Trident Honda? Continue Reading
Our customer waiting area

Welcome to Trident Honda Sales

For a provisional valuation on your car, subject to viewing, please complete and submit the form on the right hand side of this page.

Value My Car

How to find us Our Opening Hours Meet our Sales Team


Why choose Trident Honda

Unlike most motor dealers, Trident Honda has exceptionally low staff turnover, with the result that the sales executive you bought from three years ago is likely to be the one that you will buy from next time. This stability in our sales team enables us to offer consistently high quality service.

With a vast experience in both retail, corporate and Motability sales, our expert sales team will ensure that you receive the very best advice and, with a dedicated finance specialist on-hand, you need not lose sleep in your search for the Honda dream.

Why not contact our Sales Team today on 01932 874411?

Continue reading… Continue Reading
Tag: information

By Web

To contact us, please complete and submit the form on the right hand side of this page.

Contact Us

By Email

  • For our Sales department please email sales followed by @tridenthonda.co.uk
  • For our Service and Parts departments please email aftersales followed by @tridenthonda.co.uk
  • For our Reception team please email reception followed by @tridenthonda.co.uk

By Phone or Fax

Please call our main switchboard on 01932 874411.

Continue Reading
Sneeze screens have been installed at every desk

Trident Honda is delighted to announce the re-opening of its Ottershaw Honda Showroom from this morning, 1st June, in line with government guidelines. Previously operating on-line and by phone only, our sales team is now able to arrange showroom appointments and test drives, including for the fabulous new 2021 Honda Jazz - more on this below.

Meanwhile our Service department continues to increase capacity, with another furloughed technician returning this week, and is taking bookings from all customers; although keyworkers continue to be given priority.

Our Shell filling station remains open on our temporarily reduced hours of 6AM to 9PM.

Please continue reading below for details on the new Honda Jazz, our latest offers, and the measures we have taken to keep you safe…

Continue Reading
Trident Honda Ottershaw

This page outlines the measures that we have taken to keep customers, contractors, employees and other visitors to Trident Honda safe, to let you know what to expect when you visit us, and to seek your cooperation in conducting our business safely.

Key changes

  • Hand sanitising stations at each entry and exit
  • One-way system to minimise congestion in the showroom
  • Floor signage to indicate route and to mark safe distance from staff
  • Sneeze screens at every desk
  • Showroom doors open to maintain ventilation
  • New office cleaning protocol, which now includes overnight sanitisation of all dealership touchpoints
  • Designated staff responsible for sanitising all dealership and forecourt touchpoints three times a day
  • Segregation of customer and staff toilets, with customer toilets unlocked and sanitised before each customer use
  • Gloves and masks made available to staff when required
  • Sanitising touchpoints on cars before handing over to customer
  • Restricted numbers of staff, to ensure social distancing is practical
  • All staff informed about the need for frequent hand washing, social distancing and sanitisation requirements

What to expect when you arrive

Sneeze Screen
Sneeze screens have been installed at every desk

We apologise that we are currently unable to offer tea and coffee in our showroom, until such time as we are confident of being able to provide this service safely.

In these unprecedented times, we need to ensure both your safety and that of our staff. Please read and follow these instructions:

  • Before leaving your home, please:
    • Check that you do not have a high temperature, persistent cough, loss of taste or smell, or other COVID-19 symptoms
    • If you suspect you may have COVID-19, please stay at home and contact NHS 111, or 999 if an emergency
    • If you are a considered a vulnerable person for COVID-19, please consider whether your visit is necessary and urgent, and ensure that you inform our staff before you depart
    • If you will be waiting for your car, please consider bringing along a book or electronic device, as we are unable to provide newspapers or magazines, owing to the risk of infection
    • Dress appropriately for the weather - as we are currently keeping the showroom doors open as much as possible
    • Come alone if possible, or with one other person at most
  • On arrival, please:
    • Enter through the showroom door at the left hand side of the dealership
    • Sanitise your hands at the sanitising station in front of you
    • Follow the arrows on the floor to the Service desks
    • Keep at least two metres away from staff and other customers
    • Stay behind the line in front of the Service desks
    • Remove your Honda key from your key ring
  • If waiting for your car, please:
    • Choose the emptiest of our two customer waiting areas
    • Stay at least two metres away from other customers
  • On departure, please:
    • Follow the arrows on the floor to the showroom door at the right hand side of the dealership
    • Keep at least two metres away from staff and other customers
    • Sanitise your hands at the sanitising station to the left of the exit
    • Walk along the pavement in front of our showroom, back to the Service car park
    • Your car will have been sanitised before being returned to you

COVID-19 Risk Assessment

For more information on the many precautions taken, please read the following document:

COVID-19 Risk Assessment
The all-new Hybrid Honda Jazz and Jazz Crosstar

Trident Honda Ottershaw has now re-opened for new and used Honda Sales, but only by phone and on-line at present, as Car Showrooms are not permitted to open until Monday 1st June.

Meanwhile our Service department has been steadily increasing capacity and has now opened up to all customers; although keyworkers will of course continue to be given priority.

Our Shell filling station remains open on our reduced hours of 6AM to 9PM.

Please continue reading below for details on the new Honda Jazz and our latest offers…

Continue Reading
Trident Honda Ottershaw

Trident Honda has this morning re-opened its Service and Parts departments, with a small team of technicians to support NHS and other key-workers, as well as the urgent requirements of our customers.

Strictly by appointment only: The dealership remains closed to the public and is operating by-appointment only. Our Sales operation continues to be on-line only.

Book your service Honda Approved Used Cars

Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.

Continue Reading
Tag: information

We are always happy to help our customers when problems occur, be it a breakdown or accident, but there are times when you need help outside of office hours. This page is an attempt to bring together some contact details that might be helpful in such an eventuality.

Please note that our sole purpose for providing this information is to assist you, our customer. The information is provided in good faith, but includes the details of companies not affiliated to Trident Honda and we are unable to provide any guarantees or warranties against any work that they carry out on your behalf.

Continue Reading
Trident Honda Ottershaw

Following our decision to close our Ottershaw Honda dealership from close of business last Friday, 27th March, please see below updated advice below.

Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.

Continue Reading
Trident Honda Ottershaw

We are sad to announce that we have decided to temporarily close our Ottershaw dealership from close of business today, Friday 27th March, until the end of the current government COVID-19 Coronavirus lock-down.

Our Shell filling station remains open, but on the reduced hours of 6AM to 9PM.

Continue Reading
Full shelves at Trident Ottershaw

Further to our recent closure of our Honda showroom, Trident Honda has now shortened its Shell filling station opening hours to 6AM to 9PM. Previously operating on a 24hr basis, this decision has become necessary as it has proven increasingly difficult to find staff to cover the shifts.

Our Service and Parts departments remain open at the current time, on normal hours, but this is under constant review. Our Car Sales department is closed until further notice.

We wish all our customers the best of health in this difficult times.

Thank you.

Trident Ottershaw

Trident Honda Ottershaw

Following tonight's Coronavirus announcement by the Prime Minister, Trident Honda has closed its Ottershaw Showroom with immediate effect.

Our service and parts departments and Shell filling station and convenience store will remain open.

All staff, including showroom, are requested to come in as usual.

We would like to thank our amazing customers for the incredible support we have received over the past weeks.

Thank you.

Trident Honda.

New anti-viral hand dispensers at Trident Honda

COVID-19 is probably causing you some concern; so we wanted to reassure you that at Trident Honda, we have taken all appropriate measures to protect our customers.

Continue Reading
Emergency gas main road closures
Trident Honda is open as usual, but with access only from the Otter roundabout.

After a week of crippling roadworks in Ottershaw, for emergency gas main repairs, thankfully the team at Cadent Gas have changed the road closures to a one-way system starting at the Otter roundabout and continuing to the McLaren roundabout.

The new one-way system is now in operation, as follows:

Continue Reading
Our customer waiting area

Please complete and submit the form on the right hand side of this page, to book your car in for a Service, MOT or any other booking for your car.

Book now

How to find us Our Opening Hours Meet our Service Team Why Choose Trident Honda?

Did you know that we also offer:

Honda Approved bodywork repairs, air-conditioning service and repairs, tyre replacement, vehicle health checking and assessment, budgeted service plans, extended guarantees and a new credit facility for larger repairs.

Continue Reading
A320 Guildford Road Emergency Sewerage Repairs Completed

We understand that the roadworks are complete, but the newly laid tarmac needs to cure overnight. We have been informed by Surrey County Council that the road will be definitely re-opened in time for rush hour tomorrow morning.

Continue Reading
Roadworks diversion map

We have just been notified that the A320 Guildford Road in Ottershaw will be closed tomorrow, for emergency sewerage works. We have been assured that access to Trident Honda and the Shell filling stations will be maintained throughout via the Ottershaw roundabout.

Verbally we have been told that this will be in place until next week, although Surrey County Council are currently stating until 20th November.

Continue Reading
A Polycom VVX201 handset

Feedback from our customers has been clear -- we are not always the easiest company to contact by telephone. This led to our recent apology for our phone problems and we are pleased to announce that we have now terminated early our contract with Vodafone One Net and have now gone live with a new phone system from Foehn Ltd.

We believe that that the new system will make an enormous difference to our customer service. There will inevitably be some teething problems and we would like to thank you for your patience, whilst the new system beds in and our staff get used to the differences.

Continue Reading
A smartphone

We would like to apologise for any difficulties you may have experienced in getting hold of Trident Honda by phone over the past month or so…

Continue Reading
Tag: information

PRIVACY POLICY

Continue Reading
Trident Honda Ottershaw

We believe that Trident Honda is a very special business indeed. Established in 1963 by Michael Roberts, Trident Honda is today managed by his sons - Richard is our managing director, Christopher is our finance and IT director and James is our director of used car operations.

But Trident Honda is much more than just a family business, with the rare ISO9001:2015 quality recognition - Trident Honda wears a British Kitemark for its quality of service. Trident Honda also benefits enormously from an astonishingly low staff turnover - this means that you will always recognise our team and very likely be recognised in return.

Continue Reading
Trident Honda Ottershaw

We are delighted to show you our newly refurbished dealership at Ottershaw:

Exterior
View Exterior
Interior
View Interior
Customer Waiting Area
View Customer Waiting Area


Continue Reading
Tag: information

We are delighted to announce that, after 25 years with the same telephone system, Trident Honda will tomorrow be going live with a shiny new and modern telephone system!

Why are we changing?

Over the past 25 years Trident Honda has benefited from having a telephone system with bulletproof reliability; but, following the merger of our Weybridge dealership with Ottershaw, it is fair to say that our telephone system has on occasion struggled to cope with peak call volumes.

Continue Reading
Tag: information
Tag: information

Terms and Conditions

CONSUMER TRANSACTIONS: NOTHING HEREIN CONTAINED IS INTENDED TO AFFECT, NOR WILL IT AFFECT, A CUSTOMER'S STATUTORY RIGHTS UNDER THE SUPPLY OF GOODS AND SERVICES ACT 1982 AND THE UNFAIR CONTRACTS ACT 1977 OR ANY AMENDMENT THEREOF.

Continue Reading
Tag: information

Trident Honda is located on the A320 Guildford Road, between Woking and Chertsey, just a quarter of a mile from the M25 Junction 11.

Trident Honda
Guildford Road
Ottershaw
CHERTSEY
Surrey
KT16 0NZ
Opening Hours Call us now View on Google Maps

If you use what3words, then our entrance is located at:

Continue Reading